ARCA GO
The ARCA GO application was designed to provide current information on when boxes and/or pallets have been loaded onto a carrier truck. This is in response to issues with carriers picking up orders in a timely fashion, which may appear to be a Maersk issue to a client. Logging in boxes and/or pallets to carrier truck(s) ensures that orders leave the warehouses within agreed upon contractual timelines.
| Production | Testing |
|---|---|
| V2024.10.14.0 | V2024.10.14.0 |
Who Uses it
ARCA GO is used by the warehouse workers generally at the dock when boxes are either loaded to trucks directly or loaded to a pallet, which is then placed on the truck. The boxes are sent to the loading area of the warehouse and as they are loaded onto the truck as either individual boxes or part of a pallet, the order number, box number, pallet number, and truck ID are scanned in and used as confirmation that the order was loaded onto a truck within the contractual agreements.
General Guidelines
ARCA GO is NOT used for reporting purposes. It is used by the warehouse to enter data into the system so that reporting can be done through other applications.
The intent of this document is to provide information on how our warehouse workers log transit information.
Process Map
Terminology
| Term | Definition |
|---|---|
| Box | Containers, cartons, and other packages of products for onward delivery, typically on a pallet or truck. |
| Box Number | The unique identifier relating to a package carrying the customer's goods. |
| Carrier Truck | A carrier truck is part of a company that is legally entitled to transport goods by air, water, and land. Usually, the carrier works with shippers to ship goods from one place to the other. Some popular examples of carrier trucks are shipping lines, trucking companies, and parcel/express companies. |
| Order Number | A sales order number fulfilling the demand of a customer; used to approve, track, and process outbound customer shipments. |
| Pallet | A flat structure, usually made of wood, that supports goods while they are being transported (for example, by a forklift). |
| Pallet Number | The unique identifier relating to a pallet transporting customer goods. |
| Scan | Digital scanning refers to optical and electronic processes that capture and convert printed materials to digital format. Scanning is one component of a larger document imaging system that includes image-capture, storage, display, and retrieval capabilities. |
| Tracking Number | Tracking number is a unique number assigned to each package, which allows you to monitor the movement of the parcel between the countries or even inside one country. Tracking numbers can be international or traceable only within the country of the sender. |
| Truck ID | The unique identifier relating to a carrier truck transporting customer goods. |